General Admissions
No refunds or exchanges. As The Queen Elizabeth II Botanic Park (“BOTANIC PARK”) is an outside venue, all sales are final. For tickets, excluding those specific in Section 2 (below), that are purchased at the Visitor Centre or online from www.botanicpark.ky, the monetary value of unscanned and/or unused tickets may be applied to any future admission. Ticket Holder agrees that a ticket issued by THE BOTANIC PARK is for the sole purpose of accessing THE BOTANIC PARK and the Blue Iguana Conservation (BIC) facility is for viewing only.
Specialty events hosted by the Botanic Park is offered under the general admission of a Ticket Holders, and as such is subject to cancellation without notice. THE BOTANIC PARK may, at its sole and absolute option, revoke Ticket Holder’s ticket at any time, which includes denying Ticket Holder’s access to the property upon or due to any violation, or suspected violation of any or all of these terms and conditions or for any violation or suspected violation of any applicable laws, policies, rules or regulations as determined by THE BOTANIC PARK. Please note that some areas of THE BOTANIC PARK are under video surveillance.
The Botanic Park reserves the right to alter operating hours and pricing without notice.
Third Party Admissions
For Groups, Tour Company Visitors, and for tickets purchased from 3rd party sellers (e.g. hotels, cruise lines, transportation providers, online travel agencies, etc.), all tickets to THE BOTANIC PARK are for the sole purpose of accessing THE BOTANIC PARK and are for the express purpose of viewing THE BOTANIC PARK. available, is offered free of charge to Ticket Holders and is performed in outdoor venues, and as such is subject to cancellation without notice. May 1st – September 15th, when visiting after dusk, please note THE GARDENS are aesthetically and softly illuminated and are not floodlit.
If the Tour Company’s driver or tour staff declares a ticket discrepancy, but the issued receipt matches the passenger count declared on the voucher, the driver or tour staff must purchase additional tickets or request a ticket adjustment prior to leaving admissions. Scanned/used tickets are not refundable, and tickets purchased from a Tour Company or 3rd party seller will not be refunded by THE BOTANIC PARK. Tour bus boarding passes are not valid for admission to THE BOTANIC PARK. All Tour Company Visitors must direct ticket inquiries to The Tour Company or 3rd party seller.
The Botanic Park reserves the right to alter operating hours and pricing without notice.
Risks
Ticket Holder and any other Visitor freely accepts and fully assumes any and all of risks, dangers and hazards involved in accessing THE BOTANIC PARK including the possibility of injury, property damage or death.
Ticket Holder and any other Visitor agrees that they are attending THE BOTANIC PARK and enjoying its facilities, equipment, grounds and observing wildlife voluntarily and AT THEIR OWN RISK. In consideration of admission to THE BOTANIC PARK, Ticket Holder and any other Visitor hereby AGREES to WAIVE any and all claims they have or might have at any time against THE QUEEN ELIZABETH II BOTANIC PARK, AND THE CAYMAN ISLANDS NATIONAL ATTRACTIONS AUTHORITY., its directors, officers, agents, employees, representatives, successors and assigns (“THE RELEASEES”) for injury, death or property damage arising out of or attributable to their attendance at any time at THE BOTANIC PARK, due to any cause whatsoever, including without limitation the negligence of the RELEASEES or any of them, breach of contract or breach of any statutory or other duty of care owing under occupiers liability legislation or otherwise. Ticket Holder and any other Visitor hereby forever RELEASES THE RELEASEES from liability under any and all such claims, and covenants not to make or bring any such claim against any of THE RELEASEES.
Force Majeure, Changes, Cancellation
If THE BOTANIC PARK is unable to admit Ticket Holder, or if THE BOTANIC PARK must close due to any of the following: staffing matters, inclement weather conditions, storms, floods, electrical power failure, major maintenance, acts of God, war, shortage of labour or materials, shutdowns due to health regulations and/or restrictions, conditions deemed by THE BOTANIC PARK to be unsafe for Visitors, or causes beyond the reasonable control of THE BOTANIC PARK, including delay or failure to perform by THE BOTANIC PARKS’ subcontractors or suppliers, Ticket Holder agrees that THE BOTANIC PARK may, at its sole and absolute option, issue a refund to Ticket Holder, but if THE BOTANIC PARK chooses not to issue a refund, the monetary value of the Ticket Holder’s ticket shall remain valid and can be applied against posted admission rates for entry at any future date where THE BOTANIC PARK is open. THE BOTANIC PARK shall not be liable to Ticket Holder for any costs, loss, expenditures, or damages suffered by Ticket Holder in such circumstances.
Acknowledgment
This Agreement constitutes the entire agreement between THE BOTANIC PARK and Ticket Holder and any other Visitor with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranted, both written and oral, with respect to such subject matter. If any term or provision of this Agreement is held to be invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. This Agreement is binding on and shall ensure to the benefit of the Parties, their heirs, successors, and assigns. This Agreement shall be governed by and constructed in accordance with the laws of the Cayman Islands applicable therein. Any claim or cause of action arising under this Agreement may be brought only in the courts of the Cayman Islands and Ticket Holder hereby consent to the exclusive jurisdiction of such courts.
BY ENTERING THE BOTANIC PARK, I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTOOD ALL OF THE TERMS OF THIS AGREEMENT AND THAT I AM VOLUNTARILY WAIVING SUBSTANTIAL LEGAL RIGHTS (ON MY BEHALF AND ON BEHALF OF MY HEIRS, EXECUTORS, ADMINISTRATORS AND NEXT-OF-KIN), INCLUDING THE RIGHT TO SUE THE BOTANIC PARK AND THE RELEASEES.
Park Etiquette
We have established Garden Etiquette to ensure the enjoyment and safety of all visitors, while maintaining a respectful and tranquil atmosphere throughout The Botanic Park.
We reserve the right to deny entry or remove any individual(s) who do not adhere to these rules. Thank you for your cooperation.
- All persons on The Botanic Park property must follow the direction of staff.
- Photography is welcome, but should not interfere with the enjoyment of other visitors; do not block pathways with tripods or special equipment unless previous approval has been granted by the Park.
- Smoking and vaping are not permitted anywhere on the premises.
- No illicit drug use.
- No alcohol is allowed on the premises; unless provided by a third party vendor on-site.
- Visitors must conduct themselves in a respectful manner; obscene language or clothing, abusive behaviour or violence will not be tolerated and will result in removal from The Botanic Park.
- Youth must be supervised, and children must remain directly at your side and under control at all times.
- Wheelchairs and children’s strollers are permitted however, pathways are unpaved, please ensure when in use that they do not damage the flora.
- Please stay on the paths and be respectful of our plants.
- Pets are not permitted inside The Botanic Park.
Health and Safety
We are committed to ensuring your safety and wellbeing during your visit.
The Botanic Park actively works to safeguard the health and safety of all staff and visitors. Dangerous plants are clearly marked and should not be touched, and wildlife should be observed from a safe distance.
Water stations and first aid kits are located throughout the park to help visitors stay hydrated and to assist with any minor injuries.
Violence, foul language, and abusive behaviour are not tolerated. Verbal threats, acts of violence, failure to follow the directions of staff, or disregard for posted signage may result in removal from the facility and/or prosecution.
Should you have any questions regarding health and safety at The Botanic Park, or what to expect during your visit, please contact us at info@botanic-park.ky.